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Give your mobile business a competitive edge with a hand-held system that really works. Whether your workers are delivery drivers, field service engineers or 'road warrior' representatives, ReDeTrack will help you manage their activities and keep your customers up to date with their progress within seconds.

Track and Trace for Couriers
Track and Trace for Couriers

With ReDeTrack, you can capture orders, schedule deliveries, capture up-to-the-minute delivery information, including track and trace and proof of delivery using PDAs. Work is automatically downloaded to the PDAs, even when the drivers are out on a run, and collections and deliveries are reported on the web.

Your drivers and depot operatives use their handheld computers to scan package label bar codes and record signatures when collections and deliveries are made and the data they collect is automatically transmitted to your website.

Your customers use their shipment tracking console to see what stage of the delivery process a package has reached and when. Relevant details are collected at every stage, like the date and time, the driver's name, the location and the recipient's name and signature for proof of delivery (POD).

Location Tracking and SatNav
Location Tracking and SatNav

ReDeTrack allows live location tracking and satellite navigation.

Use a terminal with built-in GPS or add a separate GPS receiver and ReDeTrack will provide up to the minute location data. Use the interactive web-based map to view current or past locations. You can choose to see everyone on the same map, follow one unit as it moves or see a historic time-lapse replay.

The integrated satellite navigation option will guide your operator to the next job with a single click - no need to type in address details by hand.

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Field Service

Job lists are automatically downloaded to your engineers' device and their progress through the work is monitored every step of the way. They can view a list of jobs and view details of each, such as date, time, address and notes.

As each job is completed it is removed from the list and its completion details are simultaneously uploaded to the reporting server while the engineer moves on to the next job. 

Salesforce

Schedule appointments for your reps and they will automatically be displayed on their personal calendar window. Their activities are automatically journalled and future visits are automatically generated by business rules or manually created.

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New Mobile Workers Tools
2010-02-26 12:44:59
The Drivers tool in ReDeTrack has recently been updated to include Pickers and Sorters.  Pickers. The tool allows both Pickers and Sorters to use ReDeTrack on their PDA's to help their day to day tasks. Including making up consignments and placing outbound consignments in the appropriate loading bays.  All PDA's have new modes for Pickers and Sorters presenting the job data differently for each mode (Driver,Picker,Sorter). New statuses have been added to allow reports to show "Picked" or "Sorted" for each consignment.
News back on line
2010-02-22 16:27:03

After a period of restraint, our new feeds are now back on line. We have been involved in a number of very interesting (but rather 'hush hush') projects over recent and, as a result, been a little backward in our dissemination efforts.

News will again be updated on a regular basis from now on and key stories from the recent past will be published over the next few weeks to bring you the latest. 

Second Visit to Leicester
2010-02-17 09:30:00
We visited our new client in Leicester today to deliver their operational ReDeTrack system - only two weeks after our initial demo earlier this month. The system includes a data import for their bespoke customer order data file, a web-based portal for them and for their customers and a PDA for scanning bar codes, listing work assignments and capturing proofs of delivery. We have agreed certain additional actions for both sides - we will add certain functions to their configuration to allow other types of operation (all from our existing arsenal of features) and they will test the components delivered today against their processes. We have also agreed to deliver a process map for their various services to help them design their approach their use of ReDeTrack.